Shipping Information

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Let's get shipfaced!

Our long-term rub-worthy goal is to sell and ship around the globe.  But, we ain’t there, yet.  At this point, we are focusing on spreading goodness in the United States.

Processing Time

If you place your order before 1:00 pm Eastern Time (12:00 pm CT, 11:00 am MT, and 10:00 am PT) Monday through Friday and not on a designated holiday, your order will ship that day.  Otherwise, your order will ship the following business day.

Carrier

For retail customers, all shipments are mailed with United States Postal Service (USPS).  Your package will be shipped USPS First-Class Mail or USPS Priority Mail depending on the weight of the package.  Both USPS First-Class and Priority Mail shipping services provide prompt delivery and package tracking.

For Dealers, all shipments are mailed regular ground service with United Parcel Service (UPS).

Cost

We want to keep things simple...

For retail customers, we charge $6.95 per order.  BUT, for orders at or more than $45 (pre-tax), you receive free shipping!

And, for our Dealers, shipping is free for orders delivered in the continental USA.  Shipping is a flat rate $25 per order delivered to Alaska, Hawaii, and USA Territories.

Delivery Time

You should expect delivery of your order within three business days from the day it is shipped.

Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number.

P.O. Boxes and APO/FPO/DPO Addresses

Just Rubs ships via USPS for retail customers, which includes P.O. Boxes, U.S. Territories, and APO/FPO/DPO addresses.

Customs, Duties, and Taxes

Just Rubs is not responsible for any customs and taxes applied to your order.  All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, etc.).

Damages

Just Rubs is not liable for any products damaged or lost during delivery.  If you received your order damaged, please contact the shipment carrier to file a claim.  Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently do not ship outside of the United States and its Territories except for APO/FPO/DPO addresses for retail customers.

Return and Refund Policy

Our Return and Refund Policy provides detailed information about options and procedures for returning your order.